Developer’s Blog

Can’t Open Microsoft Word Document

corrupt work document problem with contents
We’re sorry. We can’t open your document because we found a problem with its contents.

Email me your corrupt document and I will attempt to recover it. No recover no fee!  Cost of document recovery is only £15.00 GBP payable via Paypal.

I was recently able to recover a corrupt word document. It happened to be a very important manuscript for a book, over 300 pages long belonging to a prestigious author in the UK.  For no apparent reason the document failed to open and there was no backup available.  Microsoft Word displays a rather unhelpful message that states “We’re sorry. We can’t open document.docx because we found a problem with its contents.”  One attempt to open the document using an alternative to Word (LibraOffice on a Linux system) resulted in opening the first 30 pages only.  Obviously this can lead to a desperate situation.

I can attempt to recover the full document as long as it not password protected or encrypted.  Simply contact me at with details and agreement to pay the recovery fee of £15.00 GBP if recovery is successful.  If I am able to fully recover the document then this will be emailed back to you.  Feel free to contact me if you need further information.

Data Disasters

FlashDriveOver the past 17 years or so during my IT career I have come across countless instances of weeping fellow colleagues and friends on the wrong side of the recycle-bin.

Accidently hitting the shift key and delete at the same time, formatting a memory stick (“I did not mean to do that!”), a nasty virus or your laptop going bang!

The worst thing I could say in such circumstances is “Did you back up your data?” – the look says it all. “Nope – don’t even ask!”

All is not lost however to the relief of most victims.  Most data is recoverable.  You just need the know-how, some simple software and all the sudden you are someone’s best friend. For life.

When a file is deleted – even with the shift key – most file systems do not actually remove the file – it just removes a tag or header to say that a file exists.  The actual data (blocks of information) is left on the hard disk or  memory stick.  Even when you format the disk.  The only time when the data is gone for good is (in most cases) when these bits of information on the hard disk are overwritten.  The less you use your device after a data disaster the better in this case.

The worst case scenario (and I must admit to doing this myself), is overwriting a file with an older version or a blank document.  In this case, 9 times out of 10 it is tuff. Stupid mistake. Get over it and don’t do it again.

There are all sorts of methods IT professionals use to recover deleted data, which I will not go in to here, but in a lot of cases there is usually a way.

Click and Fix provides a data recovery service to homes and business in Cardiff. As with any type of recovery it is done on a best endeavour basis and if there is no recovery there is no charge. Use the contact form to get in touch!



Welcome to Click and Fix Computer Services Ltd.

PC Health LogoThe main function of the company is bespoke IT Consultancy in the development of secure web based clinical data capture forms. Expertise is provided in the creation of SQL Server backed databases and .NET powered web applications to present secure and robust forms on Internet enabled devices.

Secondary services include data recovery and forensics, PC repair, virus removal and PC servicing.